As a policy, we neither provide exchange nor return or refund unless there is a manufacturing defect or delivery of an incorrect product.
Our products are handcrafted so there may be slight irregularities in the printing. This flawed nature makes every product unique in itself. There may be slight colour variations in colour due to photography light variations.
In case of manufacturing defect please email us on info @nilaiyam.com or call us at +91 7428929900.
Please ensure that the product is on n its original condition and packaging. Item with any visible signs of usage will not be eligible for return or exchange. We reserve the right to inspect the condition of product before we process return or refund.
If you wish to cancel your order please email us on firstname.lastname@example.org or give us a call on +91 7428929900 within 24 hours of placing an order. Once an order is dispatched it can not be cancelled. Once the cancellation request is placed within timeline 2.5% will be charged as payment gateway charges and rest of the amount will be refunded within 7-10 working days.
The product prices listed are current and updated. However, these are subject to change without advance notice. All prices on this website are processed in Indian Rupees and the prices are inclusive of all taxes. All orders are acknowledged at current pricing. We will bill at the price in effect, at the time of shipping. Our products are liable for GST in India.